Bilan Jama served as a Fellow at the Albert Shanker Institute in Washington, D.C. She received an M.A. in Educational Transformation with a concentration in Advocacy & Policy from Georgetown University. She has a B.A. in International Studies from Virginia Tech. She was a 2015 corps member of Teach For America, and has worked as a science and social studies teacher in Houston, Texas. She has also worked as a Research Analyst for Fairfax County Government where she produced a hidden history project for the Neighborhood and Community Services department. The purpose of the project was to understand the role of public policy in contributing to racial disproportionalities of minority populations in Fairfax County, Virginia.