Social Side of Education Reform Blog Series

Developing Workplaces Where Teachers Stay, Improve, And Succeed

** Republished here in the Washington Post

Our guest authors today are Matthew A. Kraft and John P. Papay. Kraft is an Assistant Professor of Education at Brown University. Papay is an Assistant Professor of Education and Economics at Brown University. In 2015, they received the American Educational Research Association Palmer O. Johnson Memorial Award for the research discussed in this essay. 

When you study education policy, the inevitable question about what you do for a living always gets the conversation going. Controversies over teachers unions, charter schools, and standardized testing provide plenty of fodder for lively debates. People often are eager to share their own experiences about individual teachers who profoundly shaped their lives or were less than inspiring.

A large body of research confirms this common experience – teachers have large effects on students’ learning, and some teachers are far more effective than others. What is largely absent in these conversations, and in the scholarly literature, is a recognition of how these teachers are also supported or constrained by the organizational contexts in which they teach.

The absence of an organizational perspective on teacher effectiveness leads to narrow dinner conversations and misinformed policy. We tend to ascribe teachers’ career decisions to the students they teach rather than the conditions in which they work. We treat teachers as if their effectiveness is mostly fixed, always portable, and independent of school context. As a result, we rarely complement personnel reforms with organizational reforms that could benefit both teachers and students.

Trust: The Foundation Of Student Achievement

When sharing with me the results of some tests, my doctor once said, "You are a scientist, you know a single piece of data can't provide all the answers or suffice to make a diagnosis. We can't look at a single number in isolation, we need to look at all results in combination." Was my doctor suggesting that I ignore that piece of information we had? No. Was my doctor deemphasizing the result? No. He simply said that we needed additional evidence to make informed decisions. This is, of course, correct.

In education, however, it is frequently implied or even stated directly that the bottom line when it comes to school performance is student test scores, whereas any other outcomes, such as cooperation between staff or a supportive learning environment, are ultimately "soft" and, at best, of secondary importance. This test-based, individual-focused position is viewed as serious, rigorous, and data driven. Deviation from it -- e.g., equal emphasis on additional, systemic aspects of schools and the people in them -- is sometimes derided as an evidence-free mindset. Now, granted, few people are “purely” in one camp or the other. Most probably see themselves as pragmatists, and, as such, somewhere in between: Test scores are probably not all that matters, but since the rest seems so difficult to measure, we might as well focus on "hard data" and hope for the best.

Why this narrow focus on individual measures such as student test scores or teacher quality? I am sure there are many reasons but one is probably lack of familiarity with the growing research showing that we must go beyond the individual teacher and student and examine the social-organizational aspects of schools, which are associated (most likely causally) with student achievement. In other words, all the factors skeptics and pragmatists might think are a distraction and/or a luxury, are actually relevant for the one thing we all care about: Student achievement. Moreover, increasing focus on these factors might actually help us understand what’s really important: Not simply whether testing results went up or down, but why or why not.

Teaching = Thinking + Relationship

Our guest author today is Bryan Mascio, who taught for over ten years in New Hampshire, primarily working with students who had been unsuccessful in traditional school settings. Bryan is now a doctoral student at the Harvard Graduate School of Education, where he conducts research on the cognitive aspects of teaching, and works with schools to support teachers in improving relationships with their students.

Before I became a teacher I worked as a caretaker for a wide variety of animals. Transitioning from one profession to the other was quite instructive. When I trained dogs, for example, it was straightforward: When the dog sat on command I would give him praise and a treat. After enough training, anyone else could give the command and the dog would perform just as well and as predictably. When I worked with students, on the other hand, it was far more complex – we worked together in a relationship, with give and take as they learned and grew.  Regrettably, when I look at how we train teachers today, it reminds me more of my first profession than my second.

Teaching is far more than a mechanized set of actions. Our most masterful teachers aren’t just following scripts or using pre-packaged curricula. They are tailoring lessons, making professional judgments, and forging deep bonds with students – all of which is far more difficult to see or understand.  Teaching is a cognitive skill that has human relationships at its center. Unfortunately, we typically don't view teaching this way in the United States. As a result, we usually don't prepare teachers like (or for) this, we don’t evaluate them like this, and we don’t even study them like this. In our public discussion of education, we typically frame teaching as a collection of behaviors, and teachers as though they are simply technicians.  This doesn’t just create a demoralized workforce; it also leaves students in the care of well-meaning and hard-working teachers who are, nonetheless, largely unable to meet their students' individual needs – due either to lack of preparation for, or mandates that prevent, meeting them.

Is The Social Side Of Education Touchy Feely?

That's right, measuring social and organizational aspects of schools is just... well, "touchy feely." We all intuitively grasp that social relations are important in our work environments, that having mentors on the job can make a world of difference, that knowing how to work with colleagues matters to the quality of the end product, that innovation and improvement relies on the sharing of ideas, that having a good relationship with supervisors influences both engagement and performance, and so on.

I could go on, but I don't have to; we all just know these things. But is there hard evidence, other than common sense and our personal experiences? Behaviors such as collaboration and interaction or qualities like trust are difficult to quantify. In the end, is it possible that they are just 'soft' and that, even if they’re important (and they are), they just don't belong in policy conversations?

Wrong.

In this post, I review three distinct methodological approaches that researchers have used to understand social-organizational aspects of schools. Specifically, I selected studies that examine the relationship between aspects of teachers' social-organizational environments and their students' achievement growth. I focus both on the methods and on the substantive findings. This is because I think some basic sense of how researchers look at complex constructs like trust or collegiality can deepen our understanding of this work and lead us to embrace its implications for policy and practice more fully.

Broadening The Educational Capability Conversation: Leveraging The Social Dimension

Our guest author today is James P. Spillane, Spencer T. and Ann W. Olin Professor in Learning and Organizational Change at the School of Education and Social Policy at Northwestern University. Spillane has published extensively on issues of education policy, policy implementation, school reform, and school leadership. His most recent books are Distributed Leadership in Practice and Diagnosis and Design for School Improvement. Learn more about Spillane's work at www.distributedleadership.org.

We are well into a new century – 15 years and counting! Yet, we continue to fixate on last century notions about human capability. Specifically, we still dwell mostly on the individual teacher or school leader, on investing in and developing their individual human capital so as to improve their productivity and in turn generating higher returns to the individual, school organization, school system, and society. The empirical evidence has established educational professionals' human capital is undoubtedly important for school and school-system productivity.* At the same time, however, by fixating primarily on human capital, we miss or undermine the significance and potential of social capital.

Social capital captures the idea that capability (and by extension productivity) is not simply an individual matter but also a social matter. In other words, in addition to individual capability, there are (often untapped) resources that reside in the relations among people within organizations, systems, or society – a social capability. These social relations can be a source of and a channel for crucial resources such as trust, information, expertise, materials, security, obligation, incentives, and so on - see Bryk & Schneider 2002; Coburn 2001; Daly, Moolenaar, Bolivar, & Burke 2010; Frank, Zhao, & Borman 2004; Frank, Zhao, Penuel, Ellefson, & Porter 2011; Louis, Marks, & Kruse 1996; Moolenaar, Karsten, Sleegers, & Daly 2014. In a given system or organization, social capital is much more than the aggregate of members' human capital.

Turning Conflict Into Trust Improves Schools And Student Learning

Our guest author today is Greg Anrig, vice president of policy and programs at The Century Foundation and author of Beyond the Education Wars: Evidence That Collaboration Builds Effective Schools.

In recent years, a number of studies (discussed below; also see here and here) have shown that effective public schools are built on strong collaborative relationships, including those between administrators and teachers. These findings have helped to accelerate a movement toward constructing such partnerships in public schools across the U.S. However, the growing research and expanding innovations aimed at nurturing collaboration have largely been neglected by both mainstream media and the policy community.

Studies that explore the question of what makes successful schools work never find a silver bullet, but they do consistently pinpoint commonalities in how those schools operate. The University of Chicago's Consortium on Chicago School Research produced the most compelling research of this type, published in a book called Organizing Schools for Improvement. The consortium gathered demographic and test data, and conducted extensive surveys of stakeholders, in more than 400 Chicago elementary schools from 1990 to 2005. That treasure trove of information enabled the consortium to identify with a high degree of confidence the organizational characteristics and practices associated with schools that produced above-average improvement in student outcomes.

The most crucial finding was that the most effective schools, based on test score improvement over time after controlling for demographic factors, had developed an unusually high degree of "relational trust" among their administrators, teachers, and parents.

Relationships Matter: Putting It All Together

About six months ago, we published a post entitled The Importance Of Relationships In Educational Reform, by Kara S. Finnigan and Alan J. Daly. This post was the first of an ongoing series on the social side of education. In addition to Finnigan and Daly, scholars such as Carrie R. Leana and Frits K. Pil, Kenneth Frank, and William Penuel have joined this effort by writing about their research and sharing their perspective.

If there is one take away about the social side approach, it is the idea that relationships matter in education. Teaching and learning are not solo but rather social endeavors and, as such, they are best achieved by working together. The social side perspective: (1) shifts the focus from the individual to the broader context in which individuals operate; (2) highlights the importance of interdependencies at all levels of the system – e.g., among teachers within a school, leaders across a district, schools and the community; and (3) recognizes that crucial resources (e.g., information, advice, support) are exchanged through interpersonal relationships.

In my previous post I shared a list of resources (e.g., videos, news articles, papers etc.) that I compiled, and which I will periodically update, on the research underpinning the social side lens. Today I want to share two additional materials: First, a short video that I created, which summarizes, in a visual way, the ideas outlined above; second, an interactive image to help you explore our collection of content on this topic.

Resources On The Social Side Of Education Reform

Updates to this post will be posted here. 

For the past few months, we have been insisting, through this blog series, on the idea that education reform has a social dimension or level that often is overlooked in mainstream debate and policy. Under this broad theme, we've covered diverse issues ranging from how teachers' social capital can increase their human capital to how personnel churn can undermine reform efforts, or how too much individual talent can impede a team's overall performance. This collection of issues may prompt a number of important questions: What exactly is the "social side?" What are its key ideas? I would like to offer a few initial thoughts and share some resources that I've compiled.

The social side is primarily a lens that brings into focus a critical oversight in the public debate on educational reform and its policies: The idea that teaching and learning are not solo but rather social endeavors that are achieved in the context of the school organization, and within the districts where schools are embedded, through relationships and teamwork, rather than competition and a focus on individual prowess. 

This social side perspective does a few things:

Constitution For Effective School Governance

Our guest author today is Kenneth Frank, professor in Measurement and Quantitative Methods at the Department of Counseling, Educational Psychology and Special Education at Michigan State University.

Maybe it’s because I grew up in Michigan, but when I think of how to improve schools, I think about the “Magic Johnson effect." During his time at Michigan State, Earvin “Magic” Johnson scored an average of 17 points per game. Good, but many others have had higher averages. Yet, I would want Magic Johnson on my team because he made everyone around him better. Similarly, the best teachers may be those that make everyone around them better.  This way of thinking is not currently the focus of many current educational reforms, which draw on individual competition and market metaphors.

So how can we leverage the Magic Johnson effect to make schools better? We have to think of ways that teachers can work together. This might be in terms of co-teaching, sharing materials, or taking the time to engage one another in honest professional dialogues. There is considerable evidence that teachers who can draw on the expertise of colleagues are better able to implement new practices. There is also evidence that when there is an atmosphere of trust teachers can engage in honest dialogues that can improve teaching practices and student achievement (e.g., Bryk and Schneider, 2002).