That's right, measuring social and organizational aspects of schools is just... well, "touchy feely." We all intuitively grasp that social relations are important in our work environments, that having mentors on the job can make a world of difference, that knowing how to work with colleagues matters to the quality of the end product, that innovation and improvement relies on the sharing of ideas, that having a good relationship with supervisors influences both engagement and performance, and so on.
I could go on, but I don't have to; we all just know these things. But is there hard evidence, other than common sense and our personal experiences? Behaviors such as collaboration and interaction or qualities like trust are difficult to quantify. In the end, is it possible that they are just 'soft' and that, even if they’re important (and they are), they just don't belong in policy conversations?
In this post, I review three distinct methodological approaches that researchers have used to understand social-organizational aspects of schools. Specifically, I selected studies that examine the relationship between aspects of teachers' social-organizational environments and their students' achievement growth. I focus both on the methods and on the substantive findings. This is because I think some basic sense of how researchers look at complex constructs like trust or collegiality can deepen our understanding of this work and lead us to embrace its implications for policy and practice more fully.